How To Delete a Grosvenor Account

James Dooley avatar

Written By:


Are you fed up with using your Grosvenor betting account and want to cancel, close fully or deactivate it?

There may be many reasons you want to close your Grosvenor account. But whatever the reason, here’s a step-by-step guide on how to delete Grosvenor account you may have, along with an email template you can copy and paste.

Find out how to delete your Grosvenor account:

How To Delete A Grosvenor Account

Who Are Grosvenor?

Created in 1970, Grosvenor has become one of the leading gambling shops in the UK.

With over 53 physical shops and a fantastic website, thousands of punters have used Grosvenor for a great gambling experience.

Grosvenor is a betting sites platform for gambling, allowing registered users to bet on sports events or play casino games on their website.

As a user, you can play sports or casino games. You can also bet and check the live games as they’re happening.

It’s one of the best horse racing betting sites UK, and they have plenty of great features for users to enjoy.

Reasons To Delete A Grosvenor Account

You may want to delete your Grosvenor account due to lack of use, marketing, or to controlling your gambling. The most common reasons are:

Responsible Gambling

If your gambling is getting out of control or you want to make a conscious effort to stop, a lot of people will choose to delete their betting accounts altogether.

Deleting your Grosvenor account will prevent you from being able to access and place bets, as the site only allows registered users to bet or play casino games. You may still be able to check the live games without a Grosvenor account, however, but you will not be able to play games and earn cash.

Welcome Bonuses

Some people try to delete an existing Grosvenor account in order to reregister and claim a welcome bonus. However, Grosvenor doesn’t always allow you to register with the same details so we don’t advise doing this.

It’s usually better to create a new Grosvenor account with a different email address if you can.

What Does It Mean If I Delete My Account or Cancel A Grosvenor account?

If you choose to delete your Grosvenor account, you will no longer have access to it, your winnings, or any of your game history. The account will be closed and any information deleted from the systems.

If you want a temporary account closure, however, you can choose to start a self-imposed exclusion, which will mean you can’t log into your Grosvenor account for the amount of time that you specify. This is to ensure responsible gambling for any user of the Grosvenor online platform for gambling.

How To Delete A Grosvenor Account

You can delete your Grosvenor Account by emailing their customer service team.

  1. Login to your email account to which you are registered in Grosvenor
  2. Create a new mail
  3. Title the email “Request to Delete Grosvenor Account”
  4. Write in the mail why you want to delete, deregister or deactivate your Grosvenor account
  5. Send the mail to [email protected]

You’ll need to include some account information such as your name, email, website, and age. And try to use the same email account that is registered to your Grosvenor account. This will help them to confirm that you are who you say you are.

Before you do delete your account, make sure that you withdraw or deposit cash in your account and this is not likely to be accessible after your account has been deleted.

What To Write In The Email

In the subject type ‘request to delete my betting account’. And here’s an example of what to write in the email regarding deleting your account with Grosvenor.

I would like to delete my account with Grosvenor and hope that you can help.

The email address registered with the website is [email protected] and the name associated with the account is Your Name.

Could you also provide me any information on any winnings I can withdraw or deposit before closing my account?

Thanks in advance.

Why Is My Grosvenor Account Locked?

Your Grosvenor account may be locked for three reasons:

Self Exclusion ban

During a self-exclusion, your account will be locked and you will not be able to log in, access it, edit account information, withdraw, place bets, and play sports or casino games.

You can’t unlock your account during a self-exclusion and will need to wait until your ban has ended.

Age Verification

You can create and edit an account with Grosvenor, but you won’t be able to use betting games without verifying your age with appropriate documents. After a certain period of time, you may become locked out of your account if you haven’t done this.

To unlock your account in this instance, you will need to contact Grosvenor customer service with the age verification evidence they ask for.

Failed Log In Attempts

You might also get locked out of your account if you have 3 failed attempts to log in, i.e. if you enter the wrong email address or password 3 times. You will need to contact customer services if this happens.

If you want to Grosvenor reopen the account, contact them directly.

Popular Questions

Is Grosvenor Safe?

Whether you’re playing in their land-based casinos or the online platform, Grosvenor is licensed and regulated by the UKGC.

If you’re not a UK resident, then don’t worry! Grosvenor is licensed by the Alderney Gambling Control Commission.

Having these licenses means that Grosvenor has been audited and vetted for any safety concerns. You can be rest-assured that using this brand will provide a safe and enjoyable experience.

How Do I Contact Grosvenor?

Grosvenor has numerous ways you can contact them and get the help you need. The most popular ways you can reach out to them include:

  • Email – [email protected]
  • Physical Address – Customer Services, TOR, Saint-Cloud Way, Maidenhead, SL6 8BN
  • Phone – 0800 083 1990

You can also contact through their live chat feature.

Related Grosvenor Articles

Here are all articles related to the market-leading UK Grosvenor bookmaker:

Summary of Deleting Grosvenor Sports

It is simple and easy to delete your Grosvenor account as shown above.

If you are looking for a new betting website, free horse bets or more, check out our independent guides and our recommended bookies including William Hill horse racing, bet365 racing, Labrokes racing, Betfred racing, Paddy Power racing, Mr Green racing and more.

Deleting Other Betting Accounts

If you need to know how to close other online betting accounts, take a look at these articles:

At British Racecourses, we strongly recommend responsible gambling at all times. So please always play within your means and reach out for professional advice should you need to.

Keywords Associated With Deleting Grosvenor Account

  • How to deregister Grosvenor
  • How to deactivate Grosvenor account
  • Grosvenor close account
  • How to quit Grosvenor for good
  • How to close Grosvenor account