How To Delete a Matchbook Account

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Are you fed up with using your Matchbook betting account and want to cancel, close fully or deactivate it?

There may be many reasons you want to close your Matchbook account. But whatever the reason, here’s a step-by-step guide on how to delete Matchbook account you may have, along with an email template you can copy and paste.

Find out how to delete your Matchbook account:

How To Delete A Matchbook Account

Who Are Matchbook?

Founded in 2004, Matchbook has become one of the leading horse racing betting sites in the UK.

Becoming an authorised betting partner of the British Horse Racing in 2016 and becoming a partner to the Jockey Club in 2017, Matchbook aims to provide punters with some of the best offers and odds for horse racing.

Matchbook is an online betting platform for gambling, allowing registered users to bet on sports events or play casino games on their website.

As a user, you can play sports or casino games. You can also bet and check the live games as they’re happening.

It’s one of the best horse racing betting sites, and they have plenty of great features for users to enjoy.

Reasons To Delete A Matchbook Account

You may want to delete your Matchbook account due to lack of use, marketing, or to controlling your gambling. The most common reasons are:

Responsible Gambling

If your gambling is getting out of control or you want to make a conscious effort to stop, a lot of people will choose to delete their betting accounts altogether.

Deleting your Matchbook account will prevent you from being able to access and place bets, as the site only allows registered users to bet or play casino games. You may still be able to check the live games without a Matchbook account, however, but you will not be able to play games and earn cash.

Welcome Bonuses

Some people try to delete an existing Matchbook account in order to reregister and claim a welcome bonus. However, Matchbook doesn’t always allow you to register with the same details so we don’t advise doing this.

It’s usually better to create a new Matchbook account with a different email address if you can.

What Does It Mean If I Delete My Account or Cancel A Matchbook account?

If you choose to delete your Matchbook account, you will no longer have access to it, your winnings, or any of your game history. The account will be closed and any information deleted from the systems.

If you want a temporary account closure, however, you can choose to start a self-imposed exclusion, which will mean you can’t log into your Matchbook account for the amount of time that you specify. This is to ensure responsible gambling for any user of the Matchbook online platform for gambling.

How To Delete A Matchbook Account

You can delete your Matchbook Account by emailing their customer service team.

  1. Login to your email account to which you are registered in Matchbook
  2. Create a new mail
  3. Title the email “Request to Delete Matchbook Account”
  4. Write in the mail why you want to delete, deregister or deactivate your Matchbook account
  5. Send the mail to [email protected]

You’ll need to include some account information such as your name, email, website, and age. And try to use the same email account that is registered to your Matchbook account. This will help them to confirm that you are who you say you are.

Before you do delete your account, make sure that you withdraw or deposit cash in your account and this is not likely to be accessible after your account has been deleted.

What To Write In The Email

In the subject type ‘request to delete my betting account’. And here’s an example of what to write in the email regarding deleting your account with Matchbook.

I would like to delete my account with Matchbook and hope that you can help.

The email address registered with the website is [email protected] and the name associated with the account is Your Name.

Could you also provide me with any information on any winnings I can withdraw or deposit before closing my account?

Thanks in advance.

Why Is My Matchbook Account Locked?

Your Matchbook account may be locked for three reasons:

Self Exclusion ban

During a self-exclusion, your account will be locked and you will not be able to log in, access it, edit account information, withdraw, place bets, and play sports or casino games.

You can’t unlock your account during a self-exclusion and will need to wait until your ban has ended.

Age Verification

You can create and edit an account with Matchbook, but you won’t be able to use betting games without verifying your age with appropriate documents. After a certain period of time, you may become locked out of your account if you haven’t done this.

To unlock your account in this instance, you will need to contact Matchbook customer service with the age verification evidence they ask for.

Failed Log In Attempts

You might also get locked out of your account if you have 3 failed attempts to log in, i.e. if you enter the wrong email address or password 3 times. You will need to contact customer services if this happens.

If you want to Matchbook reopen the account, contact them directly.

Popular Questions

Can You Use PayPal On Matchbook?

Matchbook does not accept payments from a Paypal account. Withdrawals can’t be done to a Paypal account either.

Even though Matchbook doesn’t accept Paypal, they do accept a wide variety of other payment methods. You can find them out by reading our Matchbook review.

Is Matchbook Any Good?

Matchbook offers users an enjoyable and safe platform to carry out their betting needs.

With a fantastic website design, brilliant security and a wide range of horse racing events to bet on, Matchbook has become a favourite amongst new and experienced punters.

How Do I Contact Matchbook? offer users different channels of communication to get in contact with them. Some of the most popular methods of contact we’ve seen include:

Phone – Request a call back via live chat

Twitter – @MatchbookCS

Email – [email protected]

Live chat – Open Sunday – Thursday between 9am – 2am, Friday – Saturday between 9am – 4am

Here are all articles related to online betting and gambling UK Matchbook bookmaker:

Summary of Deleting Matchbook Sports

It is simple and easy to delete your Matchbook account as shown above.

If you are looking for a new betting website account, free horse bets or more, check out our independent guides and our recommended bookies including William Hill, bet365, Labrokes, Betfred, Paddy Power racing, Mr Green Sports and more.

Deleting Other Betting Accounts

If you need to know how to close other online betting accounts, take a look at these articles:

At British Racecourses, we strongly recommend responsible gambling at all times. So please always play within your means and reach out for professional advice should you need to.

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