Are you fed up with using your Smarkets betting account and want to cancel, close fully or deactivate it?
There may be many reasons you want to close your Smarkets account. But whatever the reason, here’s a step-by-step guide on how to delete Smarkets account you may have, along with an email template you can copy and paste.
Find out how to delete your Smarkets account.
Contents
Who Are Smarkets?
Smarkets is a peer-to-peer online betting platform founded in 2008 by Jason Trost and Hunter Morris. It allows users to place bets on various sports, including horse racing, as well as participate in casino games. Over the years, Smarkets has garnered a reputation for its user-friendly interface, competitive odds, and a commitment to responsible gambling. The platform has won several awards, reflecting its continuous efforts to improve and deliver a superior betting experience.
Why You Might Want to Delete Your Smarkets Account
There are several reasons why you may choose to delete your Smarkets account:
1. Responsible Gambling
If you feel that your gambling habits are becoming unhealthy or you wish to make a conscious effort to quit, deleting your Smarkets account is a responsible step. By doing so, you will prevent yourself from placing bets or playing any casino games on the platform.
2. Inactivity
If you no longer use your Smarkets account, you may prefer to delete it to avoid receiving promotional emails and to tidy up your online presence.
3. Welcome Bonuses
Some users attempt to delete their Smarkets account in hopes of re-registering to claim a new welcome bonus. However, Smarkets typically does not allow the re-registration of the same account details, so this strategy may not work.
How to Delete Your Smarkets Account
If you’ve decided to delete your Smarkets account, follow these steps:
- Login to Your Email: Use the email account registered with Smarkets.
- Compose a New Email:
- Subject: “Request to Delete Smarkets Account”
- Body: Briefly explain your reason for wanting to delete your account.
- Send the Email: Address your email to support@smarkets.com. Include essential details such as your name, registered email address, and any other information to verify your identity.
Important: Before deleting your account, ensure that you withdraw any remaining funds as you may not be able to access them after your account is closed.
Example Email Template:
In the subject type ‘request to delete my betting account’. And here’s an example of what to write in the email regarding deleting your account with Smarkets.
I would like to delete my account with Smarkets and hope that you can help.
The email address registered with the website is your-email-address@here.com and the name associated with the account is Your Name.
Could you also provide me with any information on any winnings I can withdraw or deposit before closing my account?
Thanks in advance.
What Happens When You Delete Your Smarkets Account?
When you delete your Smarkets account:
- Access Loss: You will no longer have access to your account, including any betting history or winnings.
- Permanent Closure: The account closure is permanent, and your personal information will be removed from Smarkets’ systems.
- Responsible Gambling: If you’re concerned about gambling, consider opting for a self-exclusion period instead, where your account will be temporarily locked for a set time.
Common Issues with Smarkets Accounts
Why Is My Smarkets Account Locked?
- Self-Exclusion: If you’ve opted for self-exclusion, your account will be locked for the period specified. You cannot access, edit, or use your account during this time.
- Age Verification: Smarkets requires age verification to comply with legal gambling regulations. If you haven’t provided the necessary documentation, your account may be locked until verification is complete.
- Failed Login Attempts: After three unsuccessful login attempts, your account may be temporarily locked. Contact Smarkets support to regain access.
FAQs
1. Can I reopen a deleted Smarkets account?
No, once an account is permanently deleted, it cannot be reopened. You would need to create a new account with different details if you wish to use Smarkets again.
2. Can I temporarily deactivate my Smarkets account?
Yes, Smarkets offers a self-exclusion option where you can temporarily deactivate your account to ensure responsible gambling.
3. Will I lose my winnings if I delete my account?
Yes, if you delete your account without withdrawing your winnings first, you will lose access to any remaining funds. Always ensure you withdraw any balances before account deletion.
4. How long does it take for my Smarkets account to be deleted?
Account deletion typically takes a few days after you’ve made the request. However, the timeline may vary depending on the verification process.
Popular Questions
How Do I Contact Smarkets?
Contacting Smarkets is really easy. smarkets.com offer users multiple different ways to get in touch with them, but the most common methods of communication include:
- Phone – 020 7617 7413
- Email – support@smarkets.com
- Twitter – @SmarketsTech
- Physical Address – 1 Commodity Quay, St. Katharine Docks, London, E1W 1AZ
- Live Chat – 24/7 but only offered to logged-in users
Why Can’t I Withdraw All My Money From Smarkets?
If you can’t withdraw your money from your Smarkets account, there might a few reasons why. Some of the most common reasons include:
- Your balance is below the minimum requirement for a withdrawal
- You’re trying to withdraw the winnings on a different card than the one you used to deposit funds
- You’re making the withdrawal in a different country to where the card is registered
- Your Smarkets address is different to your billing address
- You have used your card too many times within the last 12 hours
If you’re still not sure why your winnings won’t be withdrawn, then make sure to email Smarkets support.
How Do I Remove My Card From Smarkets?
To remove your card from your Smarkets betting account, just follow these simple steps:
- Log in to your Smarkets account
- Click on the “Manage Payments” tab
- Once there, locate the card you wish to remove and click the “remove” button next to it.
Summary of Deleting Smarkets Sports
It is simple and easy to delete your Smarkets account as shown above.
If you are looking for a new betting website account, free horse bets or more, check out our independent guides and our recommended bookies including William Hill, bet365 horse racing, Labrokes racing, Betfred racing, Paddy Power racing, Mr Green racing and more.
Deleting Other Betting Accounts
If you need to know how to close other online betting accounts, take a look at these articles:
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At British Racecourses, we strongly recommend responsible gambling at all times. So please always play within your means and reach out for professional advice should you need to.