How To Delete a Smarkets Account

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Are you fed up with using your Smarkets betting account and want to cancel, close fully or deactivate it?

There may be many reasons you want to close your Smarkets account. But whatever the reason, here’s a step-by-step guide on how to delete Smarkets account you may have, along with an email template you can copy and paste.

Find out how to delete your Smarkets account:

How To Delete A Smarkets Account

Who Are Smarkets?

Created in 2008 by Jason Trost and Hunter Morris, Smarkets is a peer-to-peer platform that allows punters to bet on horse racing and other sports.

Throughout the years of its life, Smarkets has won numerous different awards and has constantly driven to become better, leading it to gain a superb reputation.

Smarkets is an online betting platform for gambling, allowing registered users to bet on sports events or play casino games on their website.

As a user, you can play sports or casino games. You can also bet and check the live games as they’re happening.

It’s one of the best horse racing bet sites, and they have plenty of great features for users to enjoy.

Reasons To Delete A Smarkets Account

You may want to delete your Smarkets account due to lack of use, marketing, or to controlling your gambling. The most common reasons are:

Responsible Gambling

If your gambling is getting out of control or you want to make a conscious effort to stop, a lot of people will choose to delete their betting accounts altogether.

Deleting your Smarkets account will prevent you from being able to access and place bets, as the site only allows registered users to bet or play casino games. You may still be able to check the live games without a Smarkets account, however, but you will not be able to play games and earn cash.

Welcome Bonuses

Some people try to delete an existing Smarkets account in order to reregister and claim a welcome betting bonus. However, Smarkets doesn’t always allow you to register with the same details so we don’t advise doing this.

It’s usually better to create a new Smarkets account with a different email address if you can.

What Does It Mean If I Delete My Account or Cancel A Smarkets account?

If you choose to delete your Smarkets account, you will no longer have access to it, your winnings, or any of your game history. The account will be closed and any information deleted from the systems.

If you want a temporary account closure, however, you can choose to start a self-imposed exclusion, which will mean you can’t log into your Smarkets account for the amount of time that you specify. This is to ensure responsible gambling for any user of the Smarkets online platform for gambling.

How To Delete A Smarkets Account

You can delete your Smarkets Account by emailing their customer service team.

  1. Login to your email account to which you are registered in Smarkets
  2. Create a new mail
  3. Title the email “Request to Delete Smarkets Account”
  4. Write in the mail why you want to delete, deregister or deactivate your Smarkets account
  5. Send the mail to [email protected]

You’ll need to include some account information such as your name, email, website, and age. And try to use the same email account that is registered to your Smarkets account. This will help them to confirm that you are who you say you are.

Before you do delete your account, make sure that you withdraw or deposit cash in your account and this is not likely to be accessible after your account has been deleted.

What To Write In The Email

In the subject type ‘request to delete my betting account’. And here’s an example of what to write in the email regarding deleting your account with Smarkets.

I would like to delete my account with Smarkets and hope that you can help.

The email address registered with the website is [email protected] and the name associated with the account is Your Name.

Could you also provide me with any information on any winnings I can withdraw or deposit before closing my account?

Thanks in advance.

Why Is My Smarkets Account Locked?

Your Smarkets account may be locked for three reasons:

Self Exclusion ban

During a self-exclusion, your account will be locked and you will not be able to log in, access it, edit account information, withdraw, place bets, and play sports or casino games.

You can’t unlock your account during a self-exclusion and will need to wait until your ban has ended.

Age Verification

You can create and edit an account with Smarkets, but you won’t be able to use betting games without verifying your age with appropriate documents. After a certain period of time, you may become locked out of your account if you haven’t done this.

To unlock your account in this instance, you will need to contact Smarkets customer service with the age verification evidence they ask for.

Failed Log In Attempts

You might also get locked out of your account if you have 3 failed attempts to log in, i.e. if you enter the wrong email address or password 3 times. You will need to contact customer services if this happens.

If you want to Smarkets reopen the account, contact them directly.

Popular Questions

How Do I Contact Smarkets?

Contacting Smarkets is really easy. offer users multiple different ways to get in touch with them, but the most common methods of communication include:

  • Phone – 020 7617 7413
  • Email – [email protected]
  • Twitter – @SmarketsTech
  • Physical Address – 1 Commodity Quay, St. Katharine Docks, London, E1W 1AZ
  • Live Chat – 24/7 but only offered to logged-in users

Why Can’t I Withdraw All My Money From Smarkets?

If you can’t withdraw your money from your Smarkets account, there might a few reasons why. Some of the most common reasons include:

  • Your balance is below the minimum requirement for a withdrawal
  • You’re trying to withdraw the winnings on a different card than the one you used to deposit funds
  • You’re making the withdrawal in a different country to where the card is registered
  • Your Smarkets address is different to your billing address
  • You have used your card too many times within the last 12 hours

If you’re still not sure why your winnings won’t be withdrawn, then make sure to email Smarkets support.

How Do I Remove My Card From Smarkets?

To remove your card from your Smarkets betting account, just follow these simple steps:

  1. Log in to your Smarkets account
  2. Click on the “Manage Payments” tab
  3. Once there, locate the card you wish to remove and click the “remove” button next to it.

Here are all articles related to online betting and gambling UK Smarkets bookmaker:

Summary of Deleting Smarkets Sports

It is simple and easy to delete your Smarkets account as shown above.

If you are looking for a new betting website account, free horse bets or more, check out our independent guides and our recommended bookies including William Hill, bet365 horse racing, Labrokes racing, Betfred racing, Paddy Power racing, Mr Green racing and more.

Deleting Other Betting Accounts

If you need to know how to close other online betting accounts, take a look at these articles:

At British Racecourses, we strongly recommend responsible gambling at all times. So please always play within your means and reach out for professional advice should you need to.

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